need a little help?

Say hello eWAN, your personal assistant. Ask him a question and he'll do his best to help.

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classic ewan the dream sheep, how it works

Having trouble? Please see our frequently asked questions below:

We advise that you use brand new high quality, non-rechargeable batteries for classic ewan and rechargeable batteries for the ewan Deluxe. Please do not mix old batteries with new batteries as this will affect ewan’s overall performance. SweetDreamers ewan the dream sheep faq change batteries

Make sure you switch your ewan from ‘try me’ mode into ‘normal’. Open up his tummy and remove the control pod. Move the centre switch from ‘try me’ into ‘normal.’ Replace the control pod into ewan’s tummy. ewan will now play for the full 20 minutes. See image below. SweetDreamers ewan the dream sheep faq try me mode

Yes. ewan loves to travel! Just secure him to your buggy or car seat by his Velcro tail and his soothing sounds will help your baby sleep during the journey.

If your ewan’s sounds have suddenly become tinny and distorted, this is an indication that the batteries need to be changed as a low battery effects the sound quality. SweetDreamers ewan the dream sheep faq change batteries

Yes, place ewan close by or suspend on the wicker handle. DO NOT place directly inside the Moses basket.

Some of our early ewans have a beeping sound notification when the batteries are low. This means that the batteries need changing. SweetDreamers ewan the dream sheep faq change batteries

ewan the dream sheep comes with a standard 12 month manufacturers guarantee

The sounds play for 20 minutes.

Please do not put ewan in the washing machine as you will break his electronics. To clean please pull out the control pod from his tummy and wrap in a plastic bag to help protect it from splashes of water. While it is still out of his body, gently sponge clean ewan with a minimum amount of warm soapy water and leave to dry. Pay special care when sponging off the area around the light at the front of ewan. When ewan is completely dry, take the plastic bag off the control pod and replace it back inside his tummy.

We have strived to make the ewan the dream sheep as safe as possible and have been extremely vigilant in making sure that he conforms to or exceeds all recommended British and European Safety Standards: BS EN 716, BS EN 71 and CE.

We comply with the safety guidelines suggested by FSID which suggest that soft toys are NOT placed in a child’s cot until they are at least one year old. Therefore we do not recommend that ewan is placed in the cot before your child is one year old, although as always this is entirely at parent’s own discretion.

Open up his tummy and remove the control pod. Move the bottom switch to either ‘light on’ or ‘light off’. Replace the control pod into ewan’s tummy.

Open up his tummy and remove the control pod. Move the bottom switch to either ‘light on’ or ‘light off’. Replace the control pod into ewan’s tummy. SweetDreamers ewan the dream sheep faq light on or off

You can use ewan from birth upwards to adult!

As ewan does not move at all, it is entirely at the parent’s discretion if they decide to use ewan with the Angelcare monitor – please see the Angelcare website for a more detailed explanation of products that may affect an Angelcare monitor.

Open up his tummy and remove the control pod. Move the top switch from either ‘loud’ to ‘quiet’. Replace the control pod into ewan’s tummy. SweetDreamers ewan the dream sheep faq volume

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